Refund policy

At TheFineArt, we offer a 7-day refund policy for eligible products. You may request a refund within 7 days of receiving your order.

Eligible for Refund

• Product received damaged or defective.

• Wrong item received.

• Product lost in transit (subject to courier verification).

Non-Refundable Items

• Personalized or customized products.

• Sale or clearance items.

• Gift cards.

• Orders with customer-approved designs or incorrect information provided by the customer.

• Products damaged due to misuse after delivery.

Refund Process

To request a refund, contact us within 7 days of delivery with your order number and clear photos/videos of the product. Once approved, the refund will be processed to your original payment method within 5–7 business days.

Note: Approved refunds will be transferred to your bank account after verification.